Cookie Policy

This Cookie Policy was last updated on 6 August 2024 and applies to citizens and legal permanent residents of the United Kingdom.

1. Introduction

Our website, https://www.be-fibre.co.uk (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

5.3 Advertising cookies

On this website we use advertising cookies, enabling us to gain insights into the campaign results. This happens based on a profile we create based on your behaviour on https://www.be-fibre.co.uk. With these cookies you, as website visitor, are linked to a unique ID but these cookies will not profile your behaviour and interests to serve personalized ads.

Because these cookies are marked as tracking cookies, we ask your permission to place these.

5.4 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

6. Placed cookies

WooCommerce

Functional

Consent to service woocommerce

Usage

We use WooCommerce for webshop management.

Sharing data

This data is not shared with third parties.

Functional

Name

wc_cart_hash_*

Expiration

session

Function

Store items in shopping cart

Name

woocommerce_items_in_cart

Expiration

session

Function

Store items in shopping cart

Name

woocommerce_cart_hash

Expiration

1 day

Function

Store items in shopping cart

Name

wp_woocommerce_session_*

Expiration

session

Function

Store performed actions on the website

Zendesk

Functional

Consent to service zendesk

Usage

We use Zendesk for Customer Relations Management.

Sharing data

This data is not shared with third parties.

Functional

Name

ZD-suid

Expiration

20 minutes

Function

Store a unique session ID

Google reCAPTCHA

Functional

Consent to service google-recaptcha

Usage

We use Google reCAPTCHA for spam prevention.

Sharing data

For more information, please read the Google reCAPTCHA Privacy Statement.

Functional

Name

_grecaptcha

Expiration

6 months

Function

Provide spam protection

Name

rc::c

Expiration

Function

Name

rc::b

Expiration

Function

Name

rc::a

Expiration

Function

WordPress

Functional

Consent to service wordpress

Usage

We use WordPress for website development.

Sharing data

This data is not shared with third parties.

Functional

Name

wpEmojiSettingsSupports

Expiration

session

Function

Store browser details

Name

wordpress_test_cookie

Expiration

session

Function

Read if cookies can be placed

Name

wp-settings-time-*

Expiration

1 year

Function

Store user preferences

Name

wp-settings-*

Expiration

persistent

Function

Store user preferences

Name

wordpress_logged_in_*

Expiration

persistent

Function

Store logged in users

Google Analytics

Statistics

Consent to service google-analytics

Usage

We use Google Analytics for website statistics.

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name

_ga

Expiration

2 years

Function

Store and count pageviews

Name

_ga_*

Expiration

1 year

Function

Store and count pageviews

Visual Website Optimizer

Functional

Consent to service visual-website-optimizer

Usage

We use Visual Website Optimizer for Statistics and optimization.

Sharing data

For more information, please read the Visual Website Optimizer Privacy Statement.

Functional

Name

_vwo_uuid_v2

Expiration

Function

Name

_vwo_uuid

Expiration

Function

Name

_vwo_ds

Expiration

Function

Name

_vis_opt_s

Expiration

100 days

Function

Store unique visits

Name

_vis_opt_test_cookie

Expiration

session

Function

Read if cookies can be placed

Name

_vis_opt_exp_*

Expiration

100 days

Function

Store if a user has been excluded from a campaign

Name

_vwo_sn

Expiration

Function

Google Adsense

Marketing

Consent to service google-adsense

Usage

We use Google Adsense for showing advertisements.

Sharing data

For more information, please read the Google Adsense Privacy Statement.

Marketing

Name

_gcl_au

Expiration

persistent

Function

Store and track conversions

Name

google_adsense_settings

Expiration

Function

Automattic

Functional

Consent to service automattic

Usage

We use Automattic for website development.

Sharing data

For more information, please read the Automattic Privacy Statement.

Functional

Name

tk_qs

Expiration

30 minutes

Function

Provide functions across pages

Wordfence

Functional

Consent to service wordfence

Usage

We use Wordfence for security and fraud prevention.

Sharing data

For more information, please read the Wordfence Privacy Statement.

Functional

Name

wfwaf-authcookie*

Expiration

1 day

Function

Read to determine if the user is logged in

Adobe Fonts

Functional

Consent to service adobe-fonts

Usage

We use Adobe Fonts for display of webfonts.

Sharing data

For more information, please read the Adobe Fonts Privacy Statement.

Functional

Name

Adobe Fonts API

Expiration

Function

Hotjar

Statistics, Functional

Consent to service hotjar

Usage

We use Hotjar for heat maps and screen recordings.

Sharing data

For more information, please read the Hotjar Privacy Statement.

Statistics

Name

_hjSessionUser_*

Expiration

1 year

Function

Store a unique user ID

Functional

Name

_hjSession_*

Expiration

session

Function

Provide functions across pages

Google Ads

Marketing

Consent to service google-ads

Usage

We use Google Ads for advertising.

Sharing data

For more information, please read the Google Ads Privacy Statement.

Marketing

Name

_gcl_aw

Expiration

90 days

Function

Provide ad delivery or retargeting

Name

ads/ga-audiences

Expiration

expires immediately

Function

Store information for remarketing purposes

Complianz

Functional

Consent to service complianz

Usage

We use Complianz for cookie consent management.

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name

cmplz_saved_services

Expiration

365 days

Function

Store cookie consent preferences

Name

cmplz_id

Expiration

365 days

Function

Store cookie consent preferences

Name

cmplz_consented_services

Expiration

365 days

Function

Store cookie consent preferences

Name

cmplz_policy_id

Expiration

365 days

Function

Store accepted cookie policy ID

Name

cmplz_banner-status

Expiration

365 days

Function

Store if the cookie banner has been dismissed

Name

cmplz_saved_categories

Expiration

365 days

Function

Store cookie consent preferences

Name

cmplz_user_data

Expiration

365 days

Function

Read to determine which cookie banner to show

Miscellaneous

Purpose pending investigation

Consent to service miscellaneous

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name

hjActiveViewportIds

Expiration

Function

Name

localStorageId

Expiration

Function

Name

_events

Expiration

Function

Name

adformfrpid

Expiration

Function

Name

_fbp

Expiration

Function

Name

_gcl_gs

Expiration

Function

Name

lscache-scls::session_id_63ba4713-9759-4620-9f05-138afa55b854

Expiration

Function

Name

_uetsid

Expiration

Function

Name

_uetvid

Expiration

Function

Name

lscache-scls::state_63ba4713-9759-4620-9f05-138afa55b854-cacheexpiration

Expiration

Function

Name

lscache-scls::machine_guid

Expiration

Function

Name

lscache-scls::sc-leg-undefined

Expiration

Function

Name

_uetvid_exp

Expiration

Function

Name

lscache-scls::machine_id-cacheexpiration

Expiration

Function

Name

lscache-scls::machine_id

Expiration

Function

Name

lscache-scls::session_id_63ba4713-9759-4620-9f05-138afa55b854-cacheexpiration

Expiration

Function

Name

_vwo

Expiration

Function

Name

lscache-scls::machine_guid-cacheexpiration

Expiration

Function

Name

_uetsid_exp

Expiration

Function

Name

lscache-scls::sc-leg-undefined-cacheexpiration

Expiration

Function

Name

lscache-scls::state_63ba4713-9759-4620-9f05-138afa55b854

Expiration

Function

Name

scss::tab_id

Expiration

Function

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
Right of access: You have the right to access your personal data that is known to us.
Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner's Office (ICO)).

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

BeFibre
BeFibre Ltd, Sankey Valley Industrial Estate, Anglezake Road, Newton-Le-Willows, United Kingdom, WA12 8DJ
United Kingdom
Website: https://www.be-fibre.co.uk
Email: support@be-fibre.co.uk

This Cookie Policy was synchronised with cookiedatabase.org on 17 October 2024.

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BeFibre Ltd, a company registered in England & Wales at:
BeFibre Ltd, Sankey Valley Industrial Estate, Anglezarke Road, Newton-Le-Willows, WA12 8DJ
Registered Company Number: 13406629

If you want to get connected, reach us at sales@be-fibre.co.uk

For all other enquiries, please contact: support@be-fibre.co.uk

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