Contract Buyout

Stuck in contract with your current provider? Our contract buyout scheme is here to help.

Contract buyout application


We understand that switching broadband providers can sometimes result in unexpected cancellation fees. We’re here to help you cover that cost when you sign up to any of our full fibre packages.

Apply now

How it works

Sign up with BeFibre

Select either the Be150, Be500 or Be900 full fibre packages via our website or when speaking with our UK-based sales team on 0330 341 0746.

Cancel your existing contract

Get in touch with your current provider to cancel your current contract.

Get reimbursed for your cancellation fee

Submit your application and upload proof of your cancellation through our quick and easy online form.

Apply to have your contract buyout costs covered by BeFibre

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Contract Buyout

Why Choose BeFibre

No Upfront Costs

Our goal is to ensure the contract-switching process runs as smoothly as possible for you. To apply for your cancellation fee reimbursement, fill out the form, providing all the necessary information, and proceed to finalising your contract with BeFibre. Our team will review your application promptly and assist you in reclaiming your cancellation fees. We value your business and want to ensure you have a seamless experience with us.

Contract buyout options

In order to be eligible for the contract buyout scheme, you must have at least three months remaining on your existing contract with your current provider. For any questions or assistance, feel free to contact our UK-based sales team on 0330 341 0746 or email [email protected].

Reimbursement Overview


Description Reimbursement

Be150 Up to £100 reimbursed

Be500 Up to £125 reimbursed

Be900 Up to £150 reimbursed



Contract buyout

Terms and Conditions

  • To be eligible for the BeFibre Contract Buyout scheme, you must have at least three months remaining on your existing contract with your current provider.
  • The BeFibre Contract Buyout scheme cannot be combined with the BeFibre Refer-a-Friend scheme.
  • The BeFibre Contract Buyout scheme is only available on BeFibre 24-month contracts and is not available on 12-month contracts.
  • The Contract Buyout scheme reimbursement amount is dependent upon the BeFibre product that you choose (up to £100 on Be150, up to £125 on Be500, up to £150 on Be900) and dependent upon the amount your current provider charges you for leaving your contract early e.g. if you choose Be900 and your Early Termination Fee (ETF) with your current provider is £137 then we will reimburse you £137, if the ETF is £185 we will only reimburse you £150.
  • The cash reimbursement amount can be paid into a UK bank account or a PayPal account.
  • The validation period for compensation payment is up to 60 days from sale being placed. Customer must have had BeFibre services installed, paid first bill and cleared the Be-Guarantee before funds will be transferred.
  • The BeFibre Contract Buyout scheme can be withdrawn at any time

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