Current standard monthly price*
*if you have signed up to a different or promotional monthly subscription price, you will be moved to the published “Standard monthly price” at the end of your minimum term. We will let you know before this happens.
Maximum administration fees and general charges
|Late Payment Fee||£10 per occasion|
|Broadband: Standard Installation Fee*||£250|
|Broadband: Bespoke Installation Fee||Quoted as required|
|Engineer visit fee**||£100|
|Unreturned router charge||£100|
*Usually included for free as part of your initial installation – check package details.
**Chargeable where you arrange for an engineer visit to fix a fault where there was no fault or the fault was not with our equipment.